Posts in Advisory Services
You Keep Saying 'You Need Better Technology' ...

In order for technology and processes to work, there must be PEOPLE behind them. During and after change, there needs to be PROCESSES in place in order to have success. The TECHNOLOGY should only be determined once the processes and people are already in place.

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What Problem Are You Trying To Solve?

"What Problem Are You Trying To Solve?", directly relates to -- "Documenting Your Existing Processes -- Flowchart and Process Map Everything". Is there a direct correlation?

If you know your processes inside and out, backwards and forwards ... then you have the framework for how to solve your problems. Too many teams lack this key form of documentation. As a result, they struggle with deconstructing process issues and solving operational workflow challenges.

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