Heagney Logan Group is a boutique consulting, project management, and advisory services firm -- specializing in HR Technology, Financial Operations, and enabling technology for small to mid-sized businesses.
tailor-made Engagements,
Personalized Business Consulting Solutions
“CEOs want a consulting solution that’s tailored to the needs of their business. When asked whether they’re more likely to hire a consultant who delivers an off-the-shelf process or system, versus a personalized engagement, 85% of CEOs selected the latter.”
Why HLG?
We've been in your shoes. We’ve been through the same challenges you are facing. As a result we’ve helped other customers navigate these waters. We bring with us the business consulting solutions, tools, program & project management, and advisory services to help your business become more successful.
Our Experience
After 25 years of program and project management within business operations and services, we decided to alter direction. Now, we share our experience and commitment -- engaging customers who need and desire advisory services to enable their processes. We find the right solutions for your business and execute to meet your size and goals.
Our objective is to empower your team.
Experience You Can Count On
Our consultants and solution architects focus on both the business and the technology to ensure its effectiveness, adoption, and sustainability within the changing organization.
There are no cookie-cutter projects. We will work with you to clearly articulate your needs, develop your own project scope, timeline and deliverables. Then HLG will develop the engagement model that meets your needs and budget through general operational staff augmentation, project resources, business analysts, architects, project managers, developers, and technologists.
We can build a new process that meets your needs. Our team can advise, architect, design and integrate your solution. Whether you build it or buy it, you’ll need to reengineer and automate business processes, integrate legacy applications and manage organizational change.
What We're About
Often in business one of two things happen: You don’t know where to start or you don’t know how to continue.
Heagney Logan Group manages, designs and delivers process/solution engineering, auditing, strategy, design, and operational improvement through business consultants, project managers, advisory services, technology solutions, and service delivery innovation.
Our Programs
Heagney Logan Group is a consulting firm committed to helping companies create the link between service, operations, and technology to attain tangible business results. HLG can advise you throughout your analysis, project/change management, support, solution architecture, and implementation.
HR TECHNOLOGY ADVISORY SERVICES
We leverage our collective experience to position enterprise HR as a strategic function. Identify improvement opportunities. Streamline global HR/payroll processes. Make an informed technology decision. Mitigate change impacts and promote end user adoption. Implement solutions which support HR by creating capacity and driving business results.
PROGRAM & PROJECT MANAGEMENT
We have experience leading process and technology transformation with large global companies. Program management is more than tracking tasks in a project plan. It is establishing a framework to support complex initiatives with decision-making support, activity oversight, process efficiency, performance measurement, and organizational change.
Strategic Financial operations & Advisory Services
HLG Financials offers certified strategic finance expertise to elevate your financial strategy, accelerate sustainable growth, optimize company performance, mitigate risks, and audit exposure. Utilize our fractional advisory services model to maximize your result while minimizing cost.
ENABLING TECHNOLOGY
Technology is advancing at a faster pace today than it ever has before. Being complacent even for short periods of time can leave you with a feeling of being left behind.
You don't have to figure it out alone. We'll work with you to automate your organization's business processes. Start with the tools and solutions that will help you remain competitive, increase efficiencies, and reduce cost.
Let us work with you to develop a customized solution to address your unique organizational and operational needs. Save time and scale your business without losing the human touch.
Support & Maintenance
HLG also provides numerous fractional / on-demand maintenance options including email, calendar, virtual meetings, Microsoft 365 administration, SharePoint, Teams, and other technology used to run your business.
Three Elements of Successful Organizational Transformation
people
In order for technology and processes to work, there must be PEOPLE behind them.
process
During and after change, there needs to be PROCESSES in place in order to have success.
technology
The TECHNOLOGY should only be determined once the processes and people are already in place.
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The people need to have sufficient knowledge and the appropriate skills in order to succeed. These people include the stakeholders and the executive sponsors and owners of the implementation. The senior-level must have buy-in. They provide support both during and after the change.
It is not uncommon that top executives and heads of departments will instigate change without informing those who will be affected by it. Everyone impacted either during or after the change needs to be informed.
A failure to explain the new processes and the changes that will come about to those who will be affected by it will result, in frustration, confusion, and often resistance to change.
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In the beginning, high-level activities need to be defined, these then being drilled down to the details. This is done by analyzing the dependencies, exceptions, and variation, and the supporting processes.
It is necessary to ensure that your stakeholder are both aware of and understand the processes. Each stakeholder needs to know his role and responsibility in the organizational change, as well as in the support that take place both during and after the change process.
If the change that will take place is complex, use a training program that is tailored to the roles of the employees for using the new system.
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Do not invest in new tools and software, and then try to fit the people and processes in around them; this results in costly, ineffective, unrealized transformation initiatives.
Every initiative should have a goal that is defined by a “to-be” environment. This is achieved by first making the processes and people within the organization more efficient. Once this step has been reached, then technology and tools should be given to them to ensure they become more effective.
Using technology alone won’t solve problems. It can however, when used correctly, and in combination with defined process, articulated, trained, and well-informed people, provide visibly into events that is valuable and activity you need to know about in order to stay secure.
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Without execution, ‘vision’ is just another word for hallucination ... HLG leads by example and with integrity, but also effectively balances vision with execution.
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Our Clients
newell brands
“Ralph served whatever role was needed of him during these projects - project manager, IT Systems liaison, designer, analyst, facilitator. He truly was able to seamlessly flow from role to role as the needs of Newell changed from one project to another.”
hospitality staffing solutions
“The Heagney Logan team was focused on achieving project deadlines, managing scope creep, cost containment and providing valuable IT Strategy quidance with a 2-4 year outlook.”
ON PARTNERS
“Ralph was instrumental in interfacing with the IT systems development team and the business users, providing a perfect bridge for the multiple stakeholders. Ralph is collaborative and results-driven. He is committed to quality and an excellent user experience, becoming quickly a trusted adviser…”
platformone
“It is my pleasure to provide this recommendation for Heagney Logan Group. They have taken the time to understand our business and they share our vision of what awesome service looks like. We value our partnership with the Heagney Logan Group.”
special settings pt
“Ralph is very thorough and well-versed in his field. He was patient and helpful in getting things done in the right order for my business. I would highly recommend him, as he has gone above and beyond my expectations.”
BLYTHE RANDOLPH BOOKS
“I cannot be more enthusiastic about Ralph's design of my website, along with other myriad computer projects he has done for me over the years. He's highly creative, extremely knowledgeable, and extraordinarily patient with those of us lacking his abilities. I highly recommend him!”
continuous improvement
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